Privacy policy

Last Updated: 2025

Thank you for visiting Saluna. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://saluuna.myshopify.com/ or make a purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our Site:

A. Personal Information You Disclose to Us:
When you make a purchase or attempt to make a purchase through the Site, we collect the following personal information from you:

  • Identifiers: Name, billing address, shipping address, email address, and phone number.

  • Commercial Information: Records of products or services purchased.

  • Payment Information: We collect payment information (e.g., credit/debit card numbers) at checkout, but it is processed directly by our secure payment processors (like Stripe or PayPal). We do not store your full payment card details on our servers.

B. Information Collected Automatically:
As you navigate through the Site, we may use automatic data collection technologies to collect certain information, including:

  • Log and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.

  • Device Information: Information about the device you use to access our Site.

  • Cookies and Tracking Technologies: We use Cookies, pixels, and other tracking technologies to collect information about your browsing behavior. For more details, see Section 4.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.

  • To Communicate With You: To respond to your inquiries and provide customer support.

  • For Marketing and Advertising: To send you marketing messages, targeted advertisements, and newsletters, if you have opted in. You can opt-out at any time.

  • To Improve Our Site: To analyze how customers use the Site, to improve our products and services, and to understand the effectiveness of our marketing.

  • For Security and Fraud Prevention: To protect our Site and our business.

3. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • With Service Providers: We share your data with third-party vendors who perform services for us, such as:

    • Payment Processors (Stripe, PayPal)

    • Shipping and Fulfillment Companies (USPS, FedEx, DHL)

    • Email Marketing Platforms (Klaviyo, Mailchimp)

    • Analytics Providers (Google Analytics)

  • For Business Transfers: In the event of a merger, sale, or acquisition.

  • For Legal Reasons: To comply with applicable law or respond to valid legal process.

  • With Your Consent: We may share your information for any other purpose disclosed to you with your consent.

4. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to track activity on our Site and hold certain information. This includes:

  • Essential Cookies: Necessary for the website to function (e.g., shopping cart).

  • Analytics Cookies: To understand how visitors interact with the website.

  • Advertising Cookies: To deliver relevant ads to you on other websites.

We use the TikTok Pixel.
Our website uses the TikTok Pixel, a analytics tool provided by TikTok Inc. The TikTok Pixel allows us to:

  • Track conversions from our TikTok ads.

  • Build targeted audiences for our advertising campaigns.

  • Optimize our ad delivery to people who have taken an action on our website.

The data collected through the TikTok Pixel is used in accordance with TikTok’s own Privacy Policy. You can learn more about the TikTok Pixel and opt-out of tracking by adjusting your TikTok app settings or your device's ad settings.

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as:

  • The right to access – You can request copies of your personal data.

  • The right to rectification – You can request that we correct any information you believe is inaccurate.

  • The right to erasure – You can request that we erase your personal data, under certain conditions.

  • The right to opt-out of the sale of your personal information or targeted advertising.

To exercise any of these rights, please contact us at: [Your Email Address].

6. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

7. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: